Packaging Help Hub

Packaging Knowledge for Your Business

From dim weight to packaging perishables, the resources here provide answers to the most common packaging questions for almost any kind of product.

Find the information that fits your needs:

Learn the basics
Pack like a pro
Package specialty items

Learn the Basics

Start here before preparing your packages to pick up useful tips on how to pack, label and seal shipments correctly and learn everything you need to know about dim weight.

Frequently Asked Packaging Questions

Answers to commonly asked packaging questions.

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Packaging Terms to Know

Terms to know to make understanding packaging easier.

Learn the basics

The Bottom Line on Dim Weight

Understand dim weight and how to calculate it.

Learn more 

Dim Weight Calculator

Make the most cost-effective shipping decision by finding your package’s dim weight.

Do the math

Top Packaging Tips from a Packaging Lab Engineer

Hear from the experts on what to consider.

Get the tips

How to Pack, Ship and Seal Shipments

Get tips from the pros on how to pack, ship and seal.

Watch the video 

Hands-On Packaging Help

Utilize FedEx® Pack Plus for just about any item.

Explore FedEx Pack Plus options

Ready to Ship?

Whether you need to ship immediately or you're a frequent shipper with complex needs — it's all here.

Ship now

Need More Information or Assistance?

More Packaging
Help

Contact your account executive or download a FedEx “How to Pack” guide that best suits your needs.

Package
Testing

For more information about packaging best practices, testing, or consultations, contact the FedEx Packaging Lab.

1.800.633.7019
General Customer
Support

Contact FedEx Customer Service for immediate assistance with your account.

Call 1.800.GoFedEx
1.800.463.3339

Pack Like a Pro

Let us equip you to package like a pro. Get expert advice on environmentally conscious packaging and learn how to utilize our customized shipping labels to lead to elevated customer engagement.

Where to Begin with Optimization

Each stage of packaging can be improved – find out how. 

Find out more 

Go Green with Your Packaging

Check out our top considerations for eco-friendly packaging.

Get started today

Optimizing with Dim Weight

Minimize your environmental impact by right-sizing your packaging.

Learn more 

Engaging Customers with Packaging Labels

Learn how your shipping label can enhance customer experience.

Watch the video

How Testing Packaging Can Help Save You Money

Our Packaging Lab can assess your packaging and recommend improvements.

Watch the video 

Ready to Ship?

Whether you need to ship immediately or you're a frequent shipper with complex needs — it's all here.

Ship now

Need More Information or Assistance?

More Packaging
Help

Contact your account executive or download a FedEx “How to Pack” guide that best suits your needs.

Package
Testing

For more information about packaging best practices, testing, or consultations, contact the FedEx Packaging Lab.

1.800.633.7019
General Customer
Support

Contact FedEx Customer Service for immediate assistance with your account.

Call 1.800.GoFedEx
1.800.463.3339

Package Specialty Items

Discover resources here to help address specialty packaging needs for products ranging from perishables to breakables.

Packaging Perishables — Keeping It Cool

We take the complexity out of packaging perishables.

View the list 

Packaging Breakables — The Fundamentals

Learn ways to protect fragile goods and save money along the way.

Learn the basics 

The Ins & Outs of Packaging Wine

Find out how to ensure wine is delivered safely and unspoiled.

Read about packaging wine

Mastering Perishable Shipping

Danny Catullo, Catullo Prime Meats
FedEx Small Business Grant Contest Winner

It’s important to grab as much information as possible before you start offering your food and beverage products online. Educate yourself, ask questions, and learn all you can.”

Five years ago Danny Catullo’s goal was to save his family’s butcher shop. Through trial, error and help from FedEx, Danny has mastered the art of perishable shipping along the way.

Recently, the online food industry has exploded. Not only are people more comfortable with online shopping for nearly everything, foodies are increasingly seeking out unique products and artisan fare.

So what should entrepreneurs know about perishable shipping before taking their own products online? Here are Danny’s “top five” tips to get you started.

Factor “Time in Transit” Into Shipping Costs

Examine multiple options for transit time and conduct a detailed cost analysis before settling on a final decision. What you discover could surprise you.

Time in transit is critical to perishable shipping because it impacts packaging and materials, which affects overall cost. You can ship as far as you want to go. Understand the distance you are shipping, the amount of dry ice you use and other factors will impact packaging and cost.

You may think three-day shipping is less expensive than two-day shipping, but when you factor in the extra materials, two-day could be less expensive. Surveying the total costs will help make an informed decision.”

Be Strategic with Box Size

In the perishable world, less is more. Start by finding a container that fits your six most popular products.

The big difference between perishable and non-perishable shipping is that, with perishables, every variant has a cost associated with it. With perishable shipping, when you change the size of the outer box, you’re also changing the size of the inner box, and the cooler — and having all of those variations can get costly.

Whatever you can replicate to reduce packaging inventory is the best approach.”

The Final Two Feet Are Critical

Getting your perishable product to your customers’ front door is one thing. Making sure they get that product inside the house is another.

You have to continually communicate with your buyers; sending them delivery updates so they know when the perishable will arrive, and how much time they have to get the product inside and refrigerated. That way, your customers know to check their front doors, or, if they’re working late, can ask a friend or neighbor to retrieve and refrigerate the package within the necessary window of time.”

Make Safety Your Number One Priority

Cutting corners today could come at a very high price down the road.

If you don’t make safety a priority, your company has a lot to lose, beyond the price of replacing damaged goods. You will damage your brand and you’ll also have liability issues if people get sick from your product.”

Danny recommends taking time to test your products and packaging before you offer them online. Ship them to various parts of the country and see how they arrive. It’s also important to adjust your packaging for different parts of the country and seasons, so products arrive intact.”

Learn All You Can Before You Begin

There is a lot to be learned from experimenting with different packages and packing materials. You don’t have to go it alone.

It’s important to grab as much information as possible before you start offering your food and beverage products online. Educate yourself, ask questions, and learn all you can. FedEx has a number of resources online that can help.

If you see an opportunity, but you’re worried about handling the fulfillment, work with a consultant or a company that can handle the logistics for you. Don’t miss an opportunity to take your local favorite product nationally or internationally, and really open up your market.”

Ready to Ship?

Whether you need to ship immediately or you're a frequent shipper with complex needs — it's all here.

Ship now

Need More Information or Assistance?

More Packaging
Help

Contact your account executive or download a FedEx “How to Pack” guide that best suits your needs.

Package
Testing

For more information about packaging best practices, testing, or consultations, contact the FedEx Packaging Lab.

1.800.633.7019
General Customer
Support

Contact FedEx Customer Service for immediate assistance with your account.

Call 1.800.GoFedEx
1.800.463.3339